Back in July, we brought you this story from Ed Wessman, a Giles County resident who found an unusual $2,004.99 charge for a gift card from Lowes on his credit card statement from June.
Wessman is adamant that he never purchased any such online gift card from the retailer.
He is working with the Giles County Sheriff after Lowes gave him the short shrift, he says. And he has not found satisfaction — yet. But he has found a sympathizer.
She called me at work Tuesday, and asked that I not use her name. She’s an 81-year-old woman from Masschusetts who was calling from Maine (where she was visiting). And the exact same thing happened to her.
On her July credit card statement was a June 22 charge for $2,004.99 from Lowes.
The called told me that she has made only three purchases from Lowes in her life. She’s not a regular customer, and she bought no gift card, she said.
But somehow, she wound up on the hook for a $2,004.99 Lowe’s gift card, which she is disputing through her credit card company.
She gave me her e-mail address, and encouraged me to forward it to Wessman, which I did. He sent me this response Tuesday afternoon (I have combined 2 emails he sent me, and removed her identifying information):
Wow, that is very interesting Dan,
This date just predates the time I was speaking to Lowes on the phone about my situation, when they told me they no longer accepted “large” (up to $5,000) requests for gift cards via the internet without additional confirmation information. I will send this info along to Giles Co Sheriffs office. Officer Thwaites at Giles Co has been working this case for me. Thanks again!
Just as an update, got a note back from (Mrs. X) and she indicated that she knew of at least one other person who had this happen to them, so the story enlarges!
I have forwarded that information to Officer Thwaites at Giles County Sheriffs office for his info. Please note the corrected name for Officer Thwaites!
If anyone else out there has noticed a gift card charge in the unusual amount of $2.004.99 from Lowes on their credit card statement, please drop me a line.