You know those kindly and smiling retail employees who stand near the exit door and check your receipts to make sure you’re not stealing something?
They’ve demanded it of me at Kroger (Towers) and at Best Buy and it happens every time at Sam’s Club. They want you to prove you just bought the item that you now own, before they let you go.
It’s particularly nettlesome if you’re buying one or two items at Sam’s Club, which I do on occasion. Because not only do you have to line up and show your card to get into the joint, you have to line up to pay, and THEN you often have to line up to leave. With your own, recently purchased property.
And if you’re No. 9 in a line of people with loaded carts, who have bought dozens of items, and you’re carrying one, it’s particularly aggravating.
It never occurred to me, until I read this post on The Consumerist, which says there’s a Virginia law that says customers aren’t required to show a receipt for items they have purchased in order to get out of a retailer. It makes sense, though. You own the thing. Why should you have to prove that?
But that doesn’t stop the retailers from trying to get you to cough up the receipt.
If you feel the same way, you may want to read the tale of Rick (below) and his experience in a Virginia Wal-mart, after he had just purchased a TV and was trying to get out of the store.
After work I stopped by the Walmart to pick up a TV for my girlfriend. After circling the whole store in search of the bathroom before realizing it was right next to the entrance, I made my way back to the Electronics section and picked out a TV quickly. I wanted a midsize Vizio, so I chose the 37″ 1080p Eco model. I purchased the TV with my debit card at one of the rear registers about 20 feet away, and walked to the front of the store carrying the box in both hands.
I made it through the first set of doors into the front atrium of the store, but before reaching the outer doors I heard a man say “Sir?” I turned and faced Tony, the receipt checker.
Tony: May I see your receipt?
Me: No thanks!
Tony: Oh, ok.
I turned and continued walking towards to automatic doors. Tony called again, so I turned back.
Tony: No, I need to see your receipt.
Me: No thank you!
Tony: What do you mean?
Me: I mean no thanks; I’m walking to my car with my purchase.
Tony: Well, I need to see your receipt.
Read the rest of it here.