Comments on: $257 to fix a furnace that’s still under warranty?

By: Joe Mamma

Joe Mamma — Sun, 03 Mar 2013 18:21:12 +0000

You people are too much…..such a long thread complaining and whining about how you feel you got overcharged. $257 is reasonable to diagnose and repair your system. Almost all furnaces come with warrantys that cove parts only, or heat exchanger only. It take time and expertise to determine that a particular part is indeed defective and often must be proven in order to get a free replacement part.Next time, perhaps you’d feel better if you spent hours and hours on a DIY forum figuring out what could be wrong w/ your furnace. RE: Computer warranty may have free labor, yes, take your furnace apart and bring down to my shop like you did your computer, then maybe everything will be free, but if a tech has to come out, crawl in you basement, attic or whatever you should be a little bit more appreciative.

By: Other John

Other John — Fri, 07 Dec 2012 17:38:48 +0000

Elena…You’d be surprised how often it’s something so ridiculously small that you can handle by yourself.

Absolutely! While some things are simply beyond my ability, I’ve found that several repairs, such as to our fridge, were incredibly easy. I’ve bought parts from repairclinic.com…they often have tutorial videos and instructions on doing the repairs…and their prices for parts are very reasonable. We’ve saved hundreds of dollars in parts and labor by fixing as many things ourselves as possible, which helps defray the cost for the labor when something happens that we’re not able to tackle.

By: John Wilburn

John Wilburn — Thu, 06 Dec 2012 13:17:29 +0000

Sandi Saunders:

“Where did the idea come in that if the technician had taken longer the bill would have been the same amount, come into this?”

It’s cslled a flat rste.

By: Matt

Matt — Thu, 06 Dec 2012 11:44:43 +0000

Art, I am a licensed contractor and have to turn away business. Obviously the labor should be paid for. I would expect her to pay less than $100 for 1 hour call. If the part is under warranty, that is typically paid for by the manufacture, not the contractor.

By: Warren

Warren — Wed, 05 Dec 2012 19:07:47 +0000

I nearly hate to mention this for fear of jinxing the blessed respite, and don’t get me wrong I’m not complaining, but isn’t it sadly predictable that after thirty-five posts on the topic of HVAC, the blog’s self-appointed expert on everything, who claims to be part of a major local HVAC company, has not posted anything on the thread? Maybe if real, it was that thing’s company that was involved with the OP, or maybe it’s just been too busy gathering records for canonization as the patron saint of ductwork, or maybe it was lying all along.

By: Other John

Other John — Wed, 05 Dec 2012 17:55:48 +0000

We’ve bought a few warranties through the years (and had stuff serviced under factory warranties) and I cannot recall ever being charged for warranty-related work…parts or labor. We’ve had work done on vehicles, a dishwasher, several computers, and a TV…through several companies like Ford (and a used car dealer), Best Buy, and Dell.

By: Sandi Saunders

Sandi Saunders — Wed, 05 Dec 2012 17:47:06 +0000

Where did the idea come in that if the technician had taken longer the bill would have been the same amount, come into this? I think Old Blue nailed it in #14.

By: gdad

gdad — Wed, 05 Dec 2012 17:06:26 +0000

#30 dobbs, I recently bought a computer locally that experienced some glitches early on. I would have been furious if the shop had tried to charge me labor. They didn’t and I’m happy.

By: Mike Scott

Mike Scott — Wed, 05 Dec 2012 16:12:51 +0000

bill@28…

Yes, it all makes sense now. What else could it be?

By: Elena

Elena — Wed, 05 Dec 2012 15:39:43 +0000

Next time GTS! I’ve fixed my furnace, clothes dryer & washing machine after Googling the problem. You’d be surprised how often it’s something so ridiculously small that you can handle by yourself.