I spent the morning with about 130 Medicare recipients talking about the changes and confusion surrounding Medicare, and particularly the current enrollment period for selecting prescription drug coverage, supplemental plans and Medicare Advantage plans. The meeting was sponsored by AARP Virginia and was intended to address questions and confusion.
Many people in attendance said they are struggling with the choices and feel inundated with information from insurance companies. They said they are struggling to decipher what’s true and more importantly how to determine the best option to cover their health needs while not breaking the bank. Others were particularly frustrated by Medicare’s online system for evaluating options. The website, they said, isn’t working properly.
What are your experiences? Have you had trouble navigating your Medicare options and/or the website?