By Christina Nuckols
Martha Pillow was shaken last week when she first learned that her insurance for mental health services is about to take a step in the direction of managed care.
“I didn’t even know anything about it,” the 62-year-old former librarian from Roanoke County told me. “No one is really prepared for this. I panicked the day I found out about it.”
She learned about the impending change through an email from the National Alliance on Mental Illness of Virginia, not from state officials or from the company that will be administering her insurance, a fact that boosted her anxiety level.
Starting Dec. 1, Magellan Health Services of Connecticut will handle behavioral health care coverage for adults and children insured through the government-operated Medicaid and FAMIS programs.
Nuckols is editorial page editor of The Roanoke Times.