The web portal that is supposed to help Americans shop for health insurance has had a tumultuous rollout.
Comedian David Letterman recently asked his late-night television audience, “How many of you are only here because you had some trouble signing up for Obamacare, and instead you got tickets to the show?”
The unknown number of people faced with the nightmarish task of trying to sign up for insurance using the blunder-plagued web portal could use a laugh, but they’re probably not in the mood.
They’ve had difficulty logging in, muddled through a burdensome registration process and seethed in anger over frequent hang-ups as they tried to shop for a policy. And even if they managed to claw their way through those issues, insurers often ended up with erroneous information about their purchase.