2009.06.07
Blogger visit continues to resonate
Robert Scoble's visit to Blacksburg on Friday (to visit Rackspace and hang with geeks at Awful Arthur's) continues to make noise in the Blogosphere.
One of the concerns raised by Robert himself is that the newspaper's coverage misunderstood what Robert was saying about how Awful's should do a better job of employing technology.
Robert said the folks at Awful's should use technology to interact in real-time with more customers and potential customers about what was going on in the kitchen and elsewhere in the restaurant. Jeff called the restaurant to see how exactly the staff does use technology (so as not to criticize the restaurant without giving it a chance to respond), and that is what you will find in two of the story's final graphs.
If we had taken 10 more inches to space to discuss what Robert meant by his comment, then it would have been more clear. But, alas, there is a limit to our room.
