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It's official: Krystal has shut down

Krystal Co. confirmed today that its fast food eatery in Salem is closed.

I'm trying to find out more details about why Krystal, which is known for its square hamburgers, has shut its doors after a little more than a year in business. The Radford franchisee, Rich Pappas, has not returned calls for comment.

Here's a statement from Krystal, via spokesman, Brian Cooley:

“The Krystal Company and our franchise partner in the Roanoke Valley have decided to close our Salem location on Wildwood Road at this time. Ever since we opened our doors in Salem, our guests have shown great passion for our iconic food with the big taste. The Krystal Company is committed to further developing its presence in Virginia, and it is our hope to open more locations in the state in the near future. During our absence, we invite our guests to continue to satisfy their cravings for Krystal at any of our nearby locations including our restaurant in Bristol or any of our nearly 400 restaurants across the Southeast."

Comments

# 1

[May 1, 2008 2:46 PM]

dean

That was a waste of money to build. Thanks for adding another empty building to the many we already have.

# 2

[May 1, 2008 3:03 PM]

Rich

Somebody buy the company man a map...ha ha...

"During our absence, we invite our guests to continue to satisfy their cravings for Krystal at any of our nearby locations including our restaurant in Bristol or any of our nearly 400 restaurants across the Southeast.""

# 3

[May 1, 2008 3:54 PM]

dean

yeah, lets all drive 2hrs or more. Not!

# 4

[May 1, 2008 4:56 PM]

RoanokeRnR

No big loss, those burgers were even worse than White Castle's...

# 5

[May 2, 2008 6:39 AM]

Denny

They were lousy and expensive - no surprise it is closing

# 6

[May 2, 2008 12:22 PM]

Greg

I may be biased but I liked Texas Tavern better anyway. In fact I think I'm going to walk over there right now.

# 7

[May 5, 2008 8:28 AM]

Tim

I thought the food was terrible,when ever me and my kids ate there it made our stomachs hurt...thats not good

# 8

[May 5, 2008 10:35 PM]

Mike

I never ate there. Glad I didn't from the posts on both blogs sound like yet another over priced and bad food novelty.

# 9

[May 16, 2008 11:40 AM]

Kara

No offense to anyone, but why did they build the first one in the valley so far away from the majority of the population? They did not even put it close to Roanoke College (their typical customer). My husband and all his frat brothers LOVE Krystal burgers, but we really wished it had been closer and easier to get to. It was always the last place we thought of and a 30 minute drive for us (we live close to downtown). If the first one had been a major commercial area (on 419, in the Valley View area) I am certain it would have been more successful.

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