Roanoke County citizens are asked to direct calls for service and information related to weather conditions to the appropriate agencies and offices…

Calls to 9-1-1 should be reserved for emergency situations only.

VDOT plows and maintains Roanoke County’s roads and streets. For information about snow removal, see http://www.virginiadot.org/travel/snow.asp

To report downed trees or hazardous road conditions, call VDOT’s Customer Service Center at 1-800-FOR-ROAD (800-367-7623).

For current travel conditions, call 5-1-1 or visit http://www.511Virginia.org

To report power outages, call AEP at 1 (800) 956-4237. https://www.appalachianpower.com/

To report problems with water mains contact the Western Virginia Water Authority at (540) 853-5700. http://www.westernvawater.org/

As a reminder, you can sign up for email address, cell phone, and your VoIP telephone number to receive Roanoke County emergency notifications at http://www.roanokecountyva.gov/rocoalert.

Update on Roads from VDOT

Crews with the Virginia Department of Transportation’s Salem District are prepared to respond to afternoon snow showers throughout our area.

When snow occurs, crews will focus on clearing interstate and primary roads (those numbered 1-599) until the snow stops and those roads are plowed and treated. Some examples of primary routes are 460, 419, 311, 221, 220, 122, 116, 114, 58, 40 and 8.

Once the snow stops and the interstates and primary roads are plowed and treated, operators will focus on secondary roads (those numbered 600 and above).

Drivers should:

Slow down and allow for extra time to reach their destinations

Be aware of potentially icy areas such as shady spots and bridges

Keep a safe distance of at least five seconds behind other vehicles

Do not pass a snowplow or spreader unless it is absolutely necessary

Drivers are encouraged to check road conditions in their area before they leave home by calling 511 or logging on to 511Virginia.org.

To report downed trees or hazardous road conditions, call VDOT’s Customer Service Center at 1-800-FOR-ROAD (800-367-7623).

The Salem District includes the counties of Bedford, Botetourt, Carroll, Craig, Floyd, Franklin, Henry, Giles, Montgomery, Patrick, Pulaski and Roanoke.

Submitted by Roanoke County