Business Q&A with Jarrod Hines of Old Dominion Auction Company
Name & Title: Jarrod Hines Owner/President
Family: Fiancée – Carrie, Daughter – Kendal, Stepdaughters – Georgia, Agapi, Stepson – Isaak
Business started: January 2012
What they do: Old Dominion Auction Company holds personal property and estate auctions as well as business liquidation, consignment, and retail overstock auctions. A core feature of Old Dominion’s services is commercial and residential real estate auctions. They have been chosen to be an affiliate for Nicholls Auction Marketing Group. Through this partnership, Old Dominion is able to market properties to millions of interested bidders around the United States.
Q: How did you get into this business?
A: My family’s history in the auction business spans 5 generations – I am the 5th generation. I have been working auction sales since I was about 10 years old. I learned how to call bids by listening to the auctioneer’s chant my entire life. My earliest memories are of helping my great uncle J.E. (Jim) Hines and my father Dan at auctions. My father Dan and his wife Brenda still own their own auction company, Colonial Auction Company, in Narrows. They are working with me at Old Dominion Auction as associate auctioneers. Together we have over 85 years of combined auction experience.
Q: What is your favorite part of this job?
A: I take great pride in assisting the public. People seek out our services because they have a need, and we service that need with professionalism and understanding. It makes me the most happy when I am out in the public and run into a former client or one of our customers and realize that we not only have a business relationship, but a personal relationship as well. The auction business is about people and the friendships that are formed. It is the key to success, period.
Q: In what ways does the company give back to the community?
A: We have traditionally held charity auctions for St. Jude Children’s Hospital. We hope to employ several staff members from the local community in the near future. I have some ideas for local charities and special needs that I would like to use our services to benefit.
Q: What are your keys to success?
A: Networking and referrals, plain and simple. The key is to conduct each auction like the next customer is sitting in the crowd. We work hard to ensure that we provide premium service to our clients so they feel confident enough to recommend us to friends. We do this with superior marketing capability and the utmost professionalism from start to finish.
Q: What do you like best about having a business in the New River Valley?
A: I love the community atmosphere. I grew up in a small town in West Virginia about an hour from here, and this area feels like home to me, with the exception of the stoplights – we didn’t have any where I grew up. We are so very fortunate that this is an auction-friendly area with many successful auction companies. Ken Farmer is a regular on the “Antiques Roadshow” on PBS, Robert Smith and Wayne Garst have a nice gallery and are two great guys, David Sale has had a successful auto auction for many years, Larry Linkous has been a household name for years and his son Taylor is the reigning Virginia state bid-calling champion. We are confident that with 85 years of combined experience in the industry, a state champion auctioneer on staff, and a solid customer base that we will fit right in. We are looking forward to proving our mettle to the New River Valley. Folks around here understand the auction business and are enthusiastic about attending auctions. You don’t find many areas like this in the United States.
Colonial Auction Company will be conducting their first auction in the gallery on June 9 at 10 a.m. and the Old Dominion Auction Company grand opening is at 10 a.m. on June 23.
The Roanoke Times | 381-8627