Recently we reported that the Greenbriar resort in West Virginia had been recognized as a Five Diamond establishment by AAA for the 35th consecutive year. Today, Four and Five Diamond honors will be awarded to hotels and restaurants in Virginia, including the The Oaks Victorian Hotel in Christiansburg. Here is a press release from AAA:
Today, AAA Mid-Atlantic salutes properties in the Central and Western Virginia regions that are a cut above the competition in service and quality during its 2011 Diamond Awards luncheon. The event is being held a noon at the Westin Richmond.
The Five and Four Diamond Awards are among the most coveted symbols of excellence for lodgings and restaurants in the United States, Canada, Mexico and the Caribbean. The awards are presented to only those establishments that consistently delivers a truly memorable experience, complete with superior personal service, quality amenities, and an unforgettable ambiance.
The Jefferson Hotel in Richmond is receiving the prestigious AAA Five Diamond Rating for the 18th year. It is the only AAA Five Diamond recipient in the Central Virginia region. Five Diamond establishments represent just 0.3 percent of the current 59,000 AAA/CAA Approved and Diamond Rated establishments (31,000 lodgings and 28,000 restaurants).
Area lodgings receiving the prominent 2011 AAA Four Diamond Award are: The Berkeley Hotel, Richmond (for the 22nd year); The Boar’s Head, Charlottesville (for the 10th year); Hilton Richmond Hotel and Spa/Short Pump, Richmond (for the 1st year); The Homestead, Hot Springs (for the 7th year); Keswick Hall at Monticello, Keswick (for the 10th year); The Martha Washington Inn and Spa, Abingdon (for the 13th year); The Oaks Victorian Hotel, Christiansburg (for the 16th year); The Westin Richmond, Richmond (for the 2nd year); and Wyndham Virginia Crossing Hotel and Conference Center, Glen Allen (for the 7th year).
Area restaurants receiving the prominent 2011 Four Diamond Award are: Fossett’s, Keswick (for the 7th year); Lemaire, Richmond (for the 1st year); and The Old Mill Room (The Boar’s Head), Charlottesville (for the 24th year); AAA Four Diamond winners represent just 3.6 percent of the 59,000 AAA/CAA Approved and Diamond Rated establishments.
“Properties honored today offer guest consummate service, amenities and an overall experience that is truly wonderful. The attention to detail and high quality that these elite properties give to everything from food and service to decor and ambiance is exquisite,” said Martha Mitchell Meade, Manager of Public and Government Affairs for AAA Mid-Atlantic. “It is especially impressive for Richmond to be welcoming its second new Four Diamond property since 2009. The Hilton Richmond Hotel and Spa in the Short Pump area is the region’s newest addition to the ranks.”
“Sustaining quality which pleases the most discriminating guests/patrons is never easy. The properties celebrated today truly understand the dynamics of being outstanding in every way, offering guests distinctive dining experience with complex menus and an array of amenities and services. All of the properties are to be congratulated for their dedication and success,” added Meade. “We are please that so many establishments in our area have reached this level of service, and we are honored to present them with the Five or Four Diamond Award designation for 2011.”
AAA rates more properties than any other rating entity and is the only rating system that covers the United States, Canada, Mexico and the Caribbean. It is one of only two that conduct physical, on-site evaluations. AAA Approved lodgings and restaurants are assigned a rating of One to Five Diamonds. AAA began field inspections of lodgings and restaurants in 1937 and introduced a formal rating system for accommodations in 1963. The early rating system evolved into the Diamond Rating System for lodgings in 1976 and was rolled out for restaurants between 1986 and 1991. Professionally trained AAA/CAA inspectors use published guidelines to evaluate and rate properties as a service to members.
AAA/CAA Approved lodgings and restaurants are assigned a rating of One to Five Diamonds. For more information about Diamond Ratings and the complete list of Four and Five Diamond establishments, visit AAA.com/News.