2012.02.10
The Hotel Roanoke & Conference Center receives top recognition from Hilton Worldwide
R.D. Wright
R.D. Wright, director of property operations at the Hotel Roanoke and Conference Center, accepted Hilton Worldwide’s Best Property Operations – Americas East award at a conference in Dallas. The hotel was honored after they had the highest evaluation scores in property operation for three years consecutively.
Here is the press release from The Hotel Roanoke & Conference Center.
ROANOKE, Va. – February 8, 2012 —The Hotel Roanoke & Conference Center, a DoubleTree by Hilton Hotel, was recently honored with the company’s Best Property Operations – Americas East award at a Hilton Worldwide conference in Dallas, Texas.
RD Wright, director of property operations at the historic hotel and conference center, earned the prestigious honor after successfully obtaining the highest scores in property operation evaluations for three consecutive years. Only three such awards were given out within the Hilton Worldwide portfolio of hotels in the Americas East region – which includes Hilton Worldwide managed properties from North America, Central America and South America.
“We are thrilled to have received this tremendous honor amongst our peers that exemplifies the hard work, dedication and commitment of RD and his team here at the historic hotel and conference center,” said Gary Walton, general manager, The Hotel Roanoke & Conference
Center. “Winning this award is no easy task and we are extremely proud to be recognized for our efforts.”
The award is based on the best practices and scores that maximize the condition, life, and value of assets over the long term of the property and assesses the building’s structural, mechanical, electrical, plumbing and system infrastructure annually. To measure the effectiveness of those practices, performance operation reviews are conducted annually at each property that is managed, leased or joint venture by Hilton Worldwide.
Through various tracking and monitoring systems such as LightStay, Hilton Worldwide’s proprietary sustainability measurement system, The Hotel Roanoke & Conference Center is able to track sustainability measures, utility costs, waste output and energy usage.
“I truly share this honor with the hotel’s Assistant Director of Operations, Randy Conner, the entire engineering team, the other department teammates and owners alike,” said Wright. “Without a holistic team passion for first class guest service, this award would not grace our property. It is a true blessing to bring this award back to the community that loves the history and heritage of this grand hotel.”
Since 2005, the hotel has been a certified Virginia Green hotel. The Virginia Green statewide program works to reduce the environmental impacts of Virginia’s tourism industries and operates as a partnership between the Department of Environmental Quality, the Virginia Tourism Corporation and the Virginia Hospitality and Tourism Association.
For more information on the Hotel Roanoke & Conference Center – a DoubleTree by Hilton hotel, please visit our website at www.HotelRoanoke.com.
About The Hotel Roanoke & Conference Center
The Hotel Roanoke & Conference Center, A DoubleTree by Hilton Hotel
Designated as a National Historic Landmark, the Hotel Roanoke & Conference Center has 331 luxuriously appointed guestrooms and a 63,000-square-foot, high-tech conference center. It is a joint project of Hotel Roanoke LLC, the City of Roanoke and Virginia Tech and is managed as a Doubletree by Hilton Hotel by the Hilton Hotels Corporation.
About DoubleTree by Hilton Hotels
With a fast-growing global collection of contemporary, upscale hotels in more than 280 gateway cities, metropolitan areas and vacation destinations across five continents, every little thing we do at DoubleTree by Hilton inspires us to create a rewarding experience for our hotel guests, our team members and the communities we proudly serve. Our hospitality begins with a warm chocolate chip cookie welcome upon arrival and continues with the award-winning Hilton HHonors® guest loyalty program, an array of fine services and amenities and our longstanding CARE Culture tradition that empowers more than 65,000 team members to provide the special comforts and acts of kindness that make the traveller feel human again.
To make reservations at any DoubleTree by Hilton hotel, travellers may visit our brand website at www.doubletree.com. Social media users may connect with us at www.facebook.com/doubletree, www.twitter.com/doubletree and www.youtube.com/doubletreehotels. For the latest news, story starters and fact sheets about our brand, reporters and bloggers may visit our DoubleTree by Hilton Global Media Center at news.doubletree.com.
About Hilton Worldwide
Hilton Worldwide is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For 93 years, Hilton Worldwide has offered business and leisure travelers the finest in accommodations, service, amenities and value. The company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Its brands are comprised of more than 3,800 hotels and timeshare properties, with 630,000 rooms in 88 countries and include Waldorf Astoria Hotels & Resorts, Conrad Hotels & Resorts, Hilton Hotels & Resorts, DoubleTree by Hilton, Embassy Suites Hotels, Hilton Garden Inn, Hampton Hotels, Homewood Suites by Hilton, Home2 Suites by Hilton and Hilton Grand Vacations. The company also manages the world-class guest reward program Hilton HHonors®. Visit www.hiltonworldwide.com for more information and connect with Hilton Worldwide at www.facebook.com/hiltonworldwide, www.twitter.com/hiltonworldwide, www.youtube.com/hiltonworldwide, www.flickr.com/hiltonworldwide and www.linkedin.com/company/hilton-worldwide.
