When a water authority crew working in Elmwood Park hit the cap of a water line Thursday, starting a miniature geyser, reader Meghan Johnson was quick to tweet us this photo from her office building. She simply tweeted:
— Meg J (@sparklymegz) December 20, 2012
While social media editor Stephanie Ogilvie asked Johnson to send a few more details, reporter Chase Purdy quickly contacted the Western Virginia Water Authority for confirmation, and we were able to post an update on roanoke.com within minutes
In this age of smartphone cameras and instant communication, we rely on you to help us do our jobs better.